Shipping policy
At Good for the Sole, we’re committed to getting your order to you as quickly and smoothly as possible. Please read our shipping information below before placing your order.
Order Processing
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been packed and dispatched, you will receive a confirmation email with tracking information.
Domestic Shipping
We currently ship Australia-wide using trusted delivery partners. Shipping times may vary depending on your location.
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Please note that delivery timeframes are estimates and may vary during peak periods.
International Shipping
International shipping may be available to selected countries. Delivery times and shipping costs will vary depending on destination and customs processing.
Customers are responsible for any duties, taxes, or import fees that may apply.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping promotions may apply during selected campaigns.
Tracking Your Order
Once your order has been shipped, you’ll receive a tracking link via email so you can follow your delivery every step of the way.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout. We are not responsible for delays or lost parcels caused by incorrect address information.
Lost or Delayed Parcels
If your parcel is delayed or appears lost in transit, please contact us and we’ll do our best to assist you in resolving the issue with the courier.
Contact Us
For any shipping questions or support, please contact our team at hello@goodforthesole.com.au